Privacy Policy
Last updated: April 2026
1. Introduction
Zeno (zenolegal.com) (“we”, “us”, “our”) is operated by Philippou Law Firm, a law firm established in 1984 and based in Cyprus. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Cyprus data protection law.
2. Data We Collect
When you use our website or contact us, we may collect:
- Name, email address, phone number (via contact forms)
- Information you provide about your business needs
- Website usage data (via cookies and analytics tools)
- IP address and browser information
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide our services
- Send you information about our services (with your consent)
- Improve our website and user experience
- Comply with legal and regulatory obligations
4. Cookies & similar technologies
We group cookies into three categories. Essential cookies are always on; Analytics and Marketing cookies are off by default and only loaded if you opt in. You can change your decision any time via the “Cookie preferences” link in the footer. Your choice is remembered for six months.
| Category | Example cookies | Purpose | Retention |
|---|---|---|---|
| EssentialAlways on | zeno.cookie.consent.v2, zeno.chat.history.v2 | Remember your consent choice and keep the Ask Zeno chat state. | 6 months / session |
| AnalyticsOpt-in | _ga, _ga_*, _gid (Google Analytics 4, when enabled) | Aggregate, anonymised traffic measurement so we can see which guides are useful. | Up to 13 months |
| MarketingOpt-in | hubspotutk (HubSpot), _fbp (Meta Pixel), NID (Google Ads) — when enabled | Follow-up email/ad measurement and remarketing. | Up to 24 months |
As of the last update of this page, no Analytics or Marketing tags are active on the live site. The categories above describe the cookies that will be set once those services are enabled; we will only load them if you have opted in.
5. Third-party services & international transfers
If you opt into Analytics or Marketing cookies we may load tags from Google (Analytics / Ads), HubSpot, and Meta (Pixel). These providers are based in the United States and may transfer personal data outside the EEA. Transfers are covered by the EU–US Data Privacy Framework and, where applicable, the European Commission’s Standard Contractual Clauses.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data and obtain a copy of it
- Rectify inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Restrict processing in certain circumstances
- Receive your data in a portable format
- Object to processing based on legitimate interests or for direct marketing
- Withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal
- Lodge a complaint with the Commissioner for Personal Data Protection of Cyprus, or the supervisory authority of your EU Member State of residence.
To exercise any of these rights, email enquiries@zenolegal.com. We aim to respond within one month of a verified request, as required by Article 12(3) GDPR.
7. Contact Us
For any privacy-related enquiries, please contact us at:
Philippou Law Firm
Onisiforou Center, 2nd Floor
Neof. Nicolaides Ave. & Th. Kolokotroni St.
P.O Box 61072, 8130 Cyprus
Email: enquiries@zenolegal.com
Phone: +357 26 822 122